Returns and exchanges can be made and accepted if the order is damaged in transit or received a different product. In this case, the client has to Courier us back the product with original packaging and bill from their side. As we do not have pick up facilities available.
We are not liable for any returns that we were not notified about within 3 business days of receiving the product.
Once our system processes your order, your products are inspected thoroughly to ensure they are in perfect condition. Once they pass through the final round of quality checks, they are packed and handed over to our trusted delivery partner. Our delivery partners then bring the package to you at the earliest. In case, they are unable to reach you’re provided address or at a suitable time, they will contact you to resolve the issue.
All our jewelry is crafted from 92.5 Hallmark Sterling Silver, ensuring both quality and durability. Each piece is designed to last and be a cherished part of your collection.
To maintain the shine and beauty of your silver jewelry, store it in a cool, dry place, away from direct sunlight. Avoid contact with harsh chemicals, and gently clean with a soft cloth after each wear.
